Refund & Returns Policy
Last Updated: April 21, 2025
At Tresors World, we strive to ensure you are completely satisfied with your purchases.
1. Cancellation Policy
- Orders can be canceled within 24 hours of placement, provided they have not been processed or shipped.
- To cancel, contact our support at info@tresorsworld.com with your order details.
2. Refund Policy
- Refund requests are accepted if the product is defective, damaged, or wrong product delivered.
- Notify us within 3 days of receiving your order with proof (images/videos).
3. Refund Process
- Send an email to info@tresorsworld.com with order ID, description, and evidence.
- We will offer either a replacement or a full refund to your original payment method.
- Refunds are processed within 7-10 business days after approval.
4. Return Shipping
Return shipping costs are borne by the customer unless the product was defective or incorrectly delivered.
5. Non-Refundable Items
- Gift cards
- Sale/Discounted items
- Personalized/custom orders
6. Contact
📧 Email: info@tresorsworld.com
📍 Address: NEW DELHI, India 110092