Refund & Returns Policy

Last Updated: April 21, 2025

At Tresors World, we strive to ensure you are completely satisfied with your purchases.

1. Cancellation Policy

• Orders can be canceled within 24 hours of placement, provided they have not been processed or shipped.
• To cancel, contact our support at info@tresorsworld.com with your order details.

2. Refund Policy

• Refund requests are accepted if the product is defective, damaged, or wrong product delivered.
• Notify us within 3 days of receiving your order with proof (images/videos).

3. Refund Process

• Send an email to info@tresorsworld.com with order ID, description, and evidence.
• We will offer either a replacement or a full refund to your original payment method.
• Refunds are processed within 7-10 business days after approval.

4. Return Shipping

Return shipping costs are borne by the customer unless the product was defective or incorrectly delivered.

5. Non-Refundable Items

• Gift cards
• Sale/Discounted items
• Personalized/custom orders

6. Contact

📧 Email: info@tresorsworld.com
📍 Address: NEW DELHI, India 110092